Frequently Asked Questions

Need to Know

Amenities

(the fun stuff)

Where can I dine at the hotel?

Steamy pizzas and an even hotter menu from our onsite restaurant B-Side is available all day, every day. On Fridays and Saturdays, our late-night B-Side Pizza Window dishes out slices on the Strip from 9:00pm – 2:00am. Check out our Dining page for more details.

Tell me more about this pool…

Dive into the best pool party in Hollywood at Ziggy’s saltwater pool. It is the centerpiece of our Hollywood boutique hotel and a destination of its own. Here, you’ll find live DJ sets, lounge chairs, bar service, and swim up guest rooms that serve as your private poolside cabana.

Is there a fitness center?

Yes! You can stay fit on the road with access to Ziggy’s 24-hour fitness center featuring state-of-the-art equipment, free weights, and space to focus on your well-being.

Is there parking at the hotel?

Our West Hollywood hotel offers overnight valet parking for $55 per night.

Can I make my own music on property?

Hotel Ziggy’s Shred Shed offers guests access to electric and acoustic guitars, amps, record players, a curated vinyl collection, ring lighting for vlogging, ukuleles, tambourines, headphones, and Walkmans with cassette tapes to use while finding inspiration in LA. Borrow, experiment, and help Ziggy on its mission to free the music.

Where can I take my dog when I stay?

We are a pet-friendly hotel in Los Angeles and hope that you’ll bring your furry family members along for the fun. We are also pet-fee-free and have our own onsite dog park located adjacent to the hotel.

Does the hotel have ADA accessible features?

Hotel Ziggy is a hotel for everyone. We offer ADA accessible guest rooms and accessible features throughout the public spaces of our hotel. Please visit our Accessibility page for more details and contact information, should you have further questions.

Can I host a private event or meeting?

Yes! The hotel features a brand-new space dedicated to hosting small meetings, events or recording sessions. The Loft at Ziggy has 2 private meeting rooms and one semi-private loft with its own pool table. Read more on our Meetings & Events page, send us an RFP, or reach out to mpomerenke@springboardhospitality.com to plan your event.

POLICIES

(the not-so-fun stuff)

What is Ziggy’s cancellation policy?

All reservations must be canceled 24 hours prior to arrival to avoid a penalty of one night room and tax. Any modifications to dates of stay will be subject to the best available rate.

Is the hotel pet-friendly?

Furry family members are always welcome at Hotel Ziggy. Our pet-friendly Hollywood hotel has no pet fee and features an onsite dog park so your pups can socialize in the sun, just like their humans.

When is check-in and check-out?

Check-in begins at 3:00pm and check-out is at 12:00pm.

What is the City Worker Protection Fee?

An additional $8 per night is charged for the Los Angeles City Worker Protection Fee, which directly contributes to the cost of programming mandated by the City of West Hollywood to maintain the health and safety of our essential workers in the wake of the COVID-19 pandemic.

Can you explain the Guest Amenities Fee?

Hotel Ziggy’s daily Guest Amenities Fee ensures all guests at our Sunset Strip hotel have everything they need to relax and enjoy the full Ziggy experience. It is $28 plus tax per night and includes:

  • Pool access
  • 24-hour fitness center
  • Use of Shred Shed musical equipment
  • Complimentary coffee
  • Luggage storage
  • High-speed Wi-Fi
  • Domestic phone calls
  • Complimentary access to Heat Wav Pool Party every Saturday and Skin Sundaze Pool
  • Party every Sunday, occurring seasonally
  • Live music every Sunday from 8:00pm – 12:00am
  • In-room coffee in select suites
  • Use of onsite dog park

I have a question about my reservation. Who can I contact?

Please call (888) 612-9434 and we’d be happy to help. You can also view your reservation details or modify your reservation here.

Can I smoke when I’m at Ziggy?

Hotel Ziggy is a non-smoking property. A $500 smoking fee will be applied.

HOURS & LOCATION

(the logistical stuff)

How far is Hotel Ziggy from LAX?

Hotel Ziggy is located just 13 miles from Los Angeles International Airport.

What’s the neighborhood like?

We are located on the illustrious Sunset Strip in West Hollywood, where LA’s music industry grew up and blew up. Check out our Neighborhood page for a guide to some of the best restaurants, music venues, and endless attractions in our area.

When is the restaurant and bar open?

B-Side is open daily for breakfast from 7:00am – 12:00pm and remains open from 12:00pm – 10:00pm. On Fridays and Saturdays, our B-Side Pizza Window is open for late night slices from 9:00pm – 2:00am.

What are the hours for room service?

Room service is currently not offered at the hotel. We apologize for the inconvenience, though we look forward to hanging out with you in B-Side.

When is the fitness center open?

Our onsite fitness center is open 24 hours every day.

When is check-in and check-out?

Check-in begins at 3:00pm and check-out is at 12:00pm.

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